FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. From there, standard delivery usually takes 5–12 business days depending on where you are. You'll get a tracking number as soon as your order ships so you can follow it the whole way.

What's your return policy?

We offer 30-day returns on unused items in their original packaging. If something isn't right, just reach out and we'll sort it out — no hassle.

How do I track my order?

Once your order leaves our warehouse, you'll get a confirmation email with your tracking number. Just click the link and you're good to go.

Do you ship internationally?

We currently ship to Canada and the United States. If you're unsure whether we deliver to your area, feel free to reach out and we'll let you know.

How do I get in touch?

Head to our Contact Us page or send us an email directly. We're a real team and we actually read every message — we aim to reply within 24 hours.